Shipping policy

Last Updated: 11 August 2026

Rick Leigh BBQ LLC ships barbecue products and accessories from the United States to customers in the United Kingdom.

Order Processing

Orders are normally processed within:

1–2 business days

Business days are Monday to Friday, excluding applicable public holidays.

Orders placed on weekends or public holidays will normally begin processing on the next business day.

Estimated Delivery

Estimated UK delivery time after dispatch is:

5–8 business days

The estimated total time from placing an order to delivery is therefore generally approximately 6–10 business days, subject to carrier and customs processing.

Delivery dates are estimates and cannot be guaranteed.

Shipping Charges

Standard UK delivery:

£5.99

Free standard delivery:

Orders of £50 or more

The applicable shipping charge will be shown at checkout before payment.

Shipping Origin

Orders are dispatched from:

United States

VAT and Import Processing

Our products sold through this store are generally priced below £80 per consignment.

For goods located outside the UK and sold directly to consumers in England, Scotland or Wales where the total consignment value does not exceed £135, UK rules generally require the overseas seller to charge and account for VAT at the point of sale.

Rick Leigh BBQ LLC will comply with applicable VAT requirements before processing applicable UK sales.

The £135 threshold applies to the total consignment, rather than the value of each individual item.

Rules for Northern Ireland may differ depending on the origin and circumstances of the shipment.

Tracking

Where tracking is available for your shipment, tracking information will be provided after dispatch.

Please allow time for tracking information to become active after the carrier receives the parcel.

Delivery Delays

Delivery may occasionally be delayed because of circumstances outside our reasonable control, including:

Customs processing
Carrier disruptions
Severe weather
Public holidays
High seasonal demand
Incorrect delivery information

If your order is significantly delayed, please contact us.

Incorrect Address

Customers are responsible for providing accurate delivery information.

If you notice an error in your address, contact us immediately at:

support@rickleighbbq.com

We cannot guarantee that an address can be changed after an order has been dispatched.

Lost or Missing Orders

If your tracking shows an unusual delay or your order has not arrived within a reasonable period after the estimated delivery date, please contact us.

We will work with the delivery carrier to investigate the shipment.