Privacy policy
Last Updated: 11 August 2026
Rick Leigh BBQ LLC respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store and share personal information when you visit rickleighbbq.com, place an order or contact us.
Information We Collect
We may collect information that you provide directly to us, including:
- Name
- Email address
- Telephone number
- Billing address
- Delivery address
- Order information
- Transaction information
- Customer service communications
Our ecommerce platform and service providers may also automatically process technical information necessary to operate the website, such as:
- IP address
- Browser type
- Device information
- Security information
- Session and checkout information
How We Use Your Information
We may process personal information where necessary to:
- Process and fulfil orders
- Accept payments
- Deliver products
- Communicate about orders
- Provide customer service
- Process returns and refunds
- Prevent fraud and misuse
- Maintain website security
- Meet accounting, tax and legal obligations
- Establish, exercise or defend legal claims
Shopify
Our online store is hosted using Shopify.
Shopify may process information necessary to provide ecommerce, hosting, checkout, fraud prevention and related services.
Shopify's current privacy information confirms that it processes information relating to customers using Shopify-powered stores.
Payment Information
Payments are processed through third-party payment service providers.
We currently accept:
- Visa
- Mastercard
We do not intend to directly store customers' complete payment card details on our own systems.
Payment providers may process information according to their own privacy and security policies.
Advertising and Analytics
Rick Leigh BBQ LLC does not currently declare the use of Google Analytics, Meta Pixel, TikTok Pixel or advertising-tracking technologies under this policy.
If we introduce optional analytics, remarketing or advertising-tracking technologies in the future, we will update this Privacy Policy and implement any required consent controls before using non-essential cookies.
Cookies
Our Shopify store may use cookies and similar technologies that are necessary for functions such as:
- Shopping basket functionality
- Checkout
- Security
- Fraud prevention
- Remembering essential session information
Where non-essential cookies require consent under applicable UK law, they will not be intentionally activated by us before the required consent has been obtained.
ICO guidance states that users must be informed about cookies and that non-essential cookies generally require agreement.
Sharing Personal Information
We may share personal information only where reasonably necessary with service providers such as:
- Shopify
- Payment providers
- Banks and card networks
- Shipping and logistics providers
- Customer service providers
- Website hosting and IT providers
- Accountants, legal advisers and professional advisers
- Government or regulatory authorities where legally required
We do not sell customer personal information to third-party advertisers.
International Processing
Rick Leigh BBQ LLC is located in the United States and sells products to customers in the United Kingdom.
Your personal information may therefore be processed outside the United Kingdom, including in the United States, where necessary to process orders and operate our business.
Where UK data protection rules require safeguards for international transfers, appropriate safeguards will be used.
ICO guidance contains specific requirements concerning international transfers of personal information.
Your Privacy Rights
Subject to applicable UK data protection law, you may have rights including the right to request:
- Access to your personal information
- Correction of inaccurate information
- Erasure in certain circumstances
- Restriction of processing
- Objection to certain processing
- Data portability where applicable
- Withdrawal of consent where processing is based on consent
To make a privacy request, contact:
We may need to verify your identity before completing certain requests.
Data Retention
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Fulfilling orders
- Customer service
- Accounting and tax records
- Fraud prevention
- Legal compliance
- Resolving disputes
Security
We use reasonable organisational and technical measures designed to protect personal information.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Children
Our website and BBQ products are intended for general adult purchasers and are not specifically directed at children.
We do not knowingly request personal information from children where prohibited by applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will be published on this page with an updated revision date.
Contact
Rick Leigh BBQ LLC
46 Leland Ave
San Francisco, CA 94134
United States
Email: support@rickleighbbq.com
Phone: 070 593 71791
Website: rickleighbbq.com
Important: because you are a US business specifically targeting UK customers, the UK GDPR may apply to you. ICO guidance says an overseas business offering goods or services to UK individuals will generally need a UK representative unless an exemption applies. You should confirm whether the exemption applies to your business before launch.